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Dr. Douglas Miller trained and qualified at Guy’s Dental Hospital London in 1983 and has served on the dental staff there both in Prosthodontics and the Sedation and Special Care unit where he treated dentally phobic patients.

Douglas continues to teach techniques for the treatment of nervous patients to both Dentists and Dental Nurses. He is actively involved in the latest dental techniques and procedures both in the United Kingdom and the U.S.A., where he has studied at the acclaimed Pankey Institute.

Dr Miller is renowned for the treatment of anxious patients and holds a Post-Graduate qualification from London University in Dental Sedation & Dental Phobia Therapy. He offers a variety of sedative techniques to help patients overcome their fears. His practice is highly regarded and is also known as a referral practice: many Dentists refer him Dental patients who are too anxious to be treated elsewhere.

Treatments involving sedation or acupuncture are also offered for patients who “gag” when having dental procedures.

Douglas has been a consultant to Glaxo SmithKline Oral Healthcare Division and is an active member of the British Dental Association, the Dental Sedation Teachers Group, the British Society of Periodontology, the Association of Dental Implantology, and the Society for the Advancement of Anaesthesia in Dentistry. He regularly acts as a professional consultant and spokesperson for the British Dental Association.

Dr. Miller regularly lectures to Dentists and Dental Nurses on the treatment of nervous dental patients and sedation techniques.

Douglas is also an Expert Witness and this work involves him in advising in Medico-Legal matters and reporting on dental negligence cases.

Dr Douglas Miller is a Dental Phobia Certified dentist Click Here

Sharon Floyd Adv. Dip CPC, Dip. CBT, Dip. NLP, is a qualified therapist specialising in Dental Phobia with many years experience in the field of dentistry. She is also a dental nurse and Practice Manager and has been working alongside Dr Miller since 1990.

In 1998 Sharon completed an Advanced Diploma in Counselling with the aim of using her experience in dentistry combined with her therapy skills to help those with dental phobia. Sharon has since gone on to complete Diploma’s in Cognitive Behavioural Therapy and Neuro-Linguistic Programming. As well as her work at Dr Miller’s practice, Sharon acts as a volunteer therapist with the National Phobic Society to help those with a wide range of anxiety and phobia related problems.

Sharon can be contacted at

Sima Patel (Hygienist) GDC Registration: 22082

Sima qualified as a Dental Hygenist and Therapist in 2011 and was awarded the prestigious Old Londoner’s Award for her achievements. She is an integral part of our dental team with a friendly attitude and has a great rapport with her patients. Sima specialised in periodontal treatments, smoking cessation, and promotes oral health education. Helping patients perfect techniques specific to the needs of dental implants, veneers, bridge work and crown work. Sima continues to improve and enhance her professional development by attending dental courses and conferences. She is dedicated to providing patients with the highest level of care and consideration. Outside work, she is passionate about travelling, arts, well-being and is devoted to volunteering for charities in Africa and India.

Lila Divani (Dental Nurse) GDC Registration 150317

Lila has been a dedicated member of our dental team for the past eight years. She is a kind and caring nurse with a gentle nature that makes all our patients feel at ease. Lila gained the National Certificate for Dental Nursing in 2003 while continuing to work at our practice. She is married with children.

Jackie Miller (Receptionist/Dental Nurse) GDC Registration 150312

Jackie is highly experienced as both a Dental Nurse and a Practice Receptionist. She trained as a Dental Nurse at Guy’s Hospital Dental School. She holds both the National Certificate in Dental Nursing and The Guy’s Hospital Certificate for Dental Nurses.

Jackie has also qualified as a kindergarten and learning support teacher, so she is very good with children. Jackie is very good at putting patients at their ease with a cup of coffee and a smile, and is usually in attendance on a Saturday.

Rupa Valji (Hygienist) GDC Registration: 6252

Rupa qualified at the Eastman dental hospital as a Dental Hygienist and Therapist in 2003. She has since worked in a variety of practices, mainly private in Central London and the suburbs. Rupa has a keen interest in the treatment of nervous/anxious patients and worked at the Eastman International Centre of Excellence in Dentistry where she treated alot of advanced periodontal disease amongst the nervous and anxious. In her spare time Rupa does cake making and decorating. Rupa is available on Saturday mornings.

Dawn Freeman (Hygienist) GDC Registration 2892

Dawn qualified at Glasgow School of Dental Hygiene in 1984 and ha had an extensive and varied career as a dental hygienist, including working at a hospital for Sick Children, a Maternity Hospital, an Oral Surgery Department, and also delivered a specialist Caries Prevention programme for Glasgow University.

Dawn has lectured student nurses and treated a wide variety of patients including Renal Transplant, Gender reassignment, highly Immunocompromised, and Oncology patients. Alongside this Dawn has worked in Private Practice in North and Central London.

Oral Health Promotion has always been a passion of hers. Consequently she devised, implemented and delivered the Oral Health Promotion Programme for Sure Start (Westminster), and an Oral Health Programme for Marks and Spencer.

Whilst at Sure Start she designed and wrote a dentally themed book for young children. She joined Douglas MIller’s practice in 1992, until 1997, then returned in 2000.

Dawn says: "It is important to me to form trusting, caring relationships with my patients and I endeavour to do so at all times. My longevity at the practice can be attributed to my enjoyment of working with Douglas and his team and that they really care for, and value their patients. It is a pleasure to come to work."

We always endeavour to treat our patients with the utmost care, compassion and respect. We also aim to provide quality treatments to the highest standards. If you wish to comment on your treatment, (favourable or otherwise), please feel free to address any comments to either Sharon Floyd or Douglas Miller. Our aim is to react to a complaint in the way in which we would want our complaint about a service to be handled. We will respond to all comments speedily, and strive to resolve any issues you may have promptly and efficiently, in accordance with our complaints procedure.

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